Refund Policy

Affinity Beauty Brands Refund Policy Page

Affinity Beauty Brands is committed to providing our beloved customers with quality products. While we hope that you are always 100% satisfied with each product, there can be some instances where you have to return a product.

Here is everything you need to know to return the product:

  • Refunds can only be issued for returns within 30 days of the receipt date.
  • All products must be unopened, unused, and in original condition.
  • We do not offer refunds for shipping costs.
  • Please attach the receipt or the packing slip and write down your reason for the return.
  • Unless you received damaged merchandise (check below for the Damaged Goods Policy), we do not pay for return shipping or handling costs.
  • We are not responsible for lost packages. Provide our customer representatives with your tracking number so we can confirm it against the return.
  • All returns will be credited to the same credit card or payment medium used at the time of the purchase.
  • Any refunds will be processed within 60 days of when our office receives the returned
  • Only items purchased from eligible for returns.
  • Empty containers are not accepted for refunds.

Contact our customer service representatives at:

Damaged Goods Policy

If you regrettably receive a damaged or broken item, please contact our customer service agents within 30 days to receive a replacement product. No items will be replaced after 30 days of purchase.